This is a chance to get to know each other and discuss the key aspects of your experience. You ask us questions, we ask you questions and we get a clear sense of your travel style and exactly what you are looking for.

We will provide you a travel look book which will highlight the key locations, accommodations, activities and transportation options based on a first call. 

Before we create the initial itinerary we take a payment of $1,000.00 NZD, this is taken off the first deposit on confirmation of booking. If you do not travel this acts as the itinerary creation fee and is non refundable. 

Together we will review accommodation, figure out pace and flow, determine key flight and travel logistics, and discuss the various activities to see and do. This will help us to create the basic architecture for your trip and the first itinerary will be made. 

This is when we look to colour in the days. Going through the outline of the itinerary and working through any changes that need to be made. We will also provide a total trip quotation, and tentative booking reservations of accommodation, activities and transport will need to be made. As soon as you're happy and ready to pull the trigger we will collect a deposit which amounts to 30% of the total price. 

At this point all arrangements are secured, and your trip is confirmed. We can chat through any needed adjustments and discuss options for eating and drinking. We will display to you the final itinerary and collect total payment once we reach 45 days prior to the start of your trip. 
 

A few weeks before you depart we will send you the trip manager in electronic form, and have a paper bound copy waiting at your first accommodation point. This will contain all the information you need to know, from contact numbers, addresses, daily details, plus a bunch of key location information. 
 

We would love to hear about your experience, so you will be sent a feedback form. Your comments are valuable to help us improve our service and plan better trips.